Data & compliance

Do UAE healthcare providers need a UAE-based vendor with UAE data hosting?

TL;DR

UAE health data rules, including Federal Law No. 2 of 2019 on ICT in health fields, place strict limits on storing and processing health data outside the country. VoclyAI is a Dubai-licensed company and is UAE hosted. Confirm your facility's obligations with your compliance officer.

Where the data goes3 steps

1
A patient calls or writes
2
Processed in the UAE
UAE data centre
3
Your portal, your rules
Controller: clinicAudit log

1A patient calls or writes
2Processed in the UAE
UAE data centre
3Your portal, your rules
Controller: clinicAudit log

The full answer

Ask every vendor where data is stored and processed, including the AI processing, and get the answer in writing. A local company also means a local contract, local courts and a team in your time zone.

Data does not leave the UAE without your clinic's written authorisation.

Also asked as

Why must a healthcare AI vendor be UAE-based?

More in Data & compliance

Last reviewed 11 November 2026. Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

7 days · no IT disruption

Have the rest of your questions answered on a call.

A 30-minute demo call that includes an audit of your missed calls: where calls and messages are missed today, and what a pilot would measure.

Request a demo Start a 7-day pilot

Period: 7 days
Pilot: After-Hours
Covers: Nights, weekends, holidays
Ends with: ROI audit

voclyai / pilot-plan.md

# 7-day pilot period
period: 7 days
pilot:  After-Hours   # voice: nights, weekends, holidays
timeline:
  day 0   setup       no IT project
  day 1-7 live        AI disclosed on every call
  day 8   roi audit   answered · captured · recovered
rules: disclosure, human on request, 998, no medical advice