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Data & compliance

Is VoclyAI compliant with UAE healthcare regulations such as DHA and ADHICS?

TL;DR

Yes. VoclyAI is compliant with DHA, DoH, MOHAP, ADHICS, HIPAA and GDPR. It is UAE hosted, discloses AI on every interaction, follows a 998 emergency protocol, and signs an HBAA and DPA before go-live.

Where the data goes3 steps
  1. 1

    A patient calls or writes

  2. 2

    Processed in the UAE

    UAE data centre
  3. 3

    Your portal, your rules

    Controller: clinicAudit log

The full answer

DHA covers Dubai, DoH covers Abu Dhabi and MOHAP the other emirates. ADHICS is the Abu Dhabi healthcare information security standard. HIPAA and GDPR matter for groups with US or European patients and partners.

The compliance page lists the documents your compliance officer can request before a pilot.

Also asked as

  • Do you comply with UAE healthcare regulations?
  • HIPAA is a US law; what applies in the UAE?

Last reviewed . Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

7 days · no IT disruption

Have the rest of your questions answered on a call.

A 30-minute demo call that includes an audit of your missed calls: where calls and messages are missed today, and what a pilot would measure.

Period
7 days
Pilot
After-Hours
Covers
Nights, weekends, holidays
Ends with
ROI audit