Data & compliance

Who can access the VoclyAI portal, and is there an audit log?

TL;DR

Only users your clinic authorises can sign in, and role-based access limits what each person sees. Audit logs record sign-ins and changes such as doctor edits, settings updates, deletions and exports, so your compliance team can review who touched patient data.

Where the data goes3 steps

1
A patient calls or writes
2
Processed in the UAE
UAE data centre
3
Your portal, your rules
Controller: clinicAudit log

1A patient calls or writes
2Processed in the UAE
UAE data centre
3Your portal, your rules
Controller: clinicAudit log

The full answer

Clinic admins invite and remove users. Typical roles separate front desk, managers and admins, and multi-branch groups can limit staff to their own branch.

Vendor and hosting details stay on our side; your team sees the work, not the plumbing.

Also asked as

Are there user permission levels?

More in Data & compliance

Last reviewed 11 November 2026. Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

7 days · no IT disruption

Have the rest of your questions answered on a call.

A 30-minute demo call that includes an audit of your missed calls: where calls and messages are missed today, and what a pilot would measure.

Request a demo Start a 7-day pilot

Period: 7 days
Pilot: After-Hours
Covers: Nights, weekends, holidays
Ends with: ROI audit

voclyai / pilot-plan.md

# 7-day pilot period
period: 7 days
pilot:  After-Hours   # voice: nights, weekends, holidays
timeline:
  day 0   setup       no IT project
  day 1-7 live        AI disclosed on every call
  day 8   roi audit   answered · captured · recovered
rules: disclosure, human on request, 998, no medical advice