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Pricing

Custom pricing, in three steps.

A monthly fee plus usage, with a setup fee only when an integration is needed. A proposal written for your clinic.

Get your tailored proposalStart a 7-day pilot
How the fee is built
  • Monthly feeThe services and branches in your proposalAlways
  • UsageCall minutes and message volumeAlways
  • Setup feeConnecting your clinic system, calendar or CRMOnly with an integration
How it works

Tell us, receive a proposal, talk it through

  1. About your clinic
    • Branches3
    • ChannelsCalls · WhatsApp · IG
    • Calls a week≈ 400
    • SystemsCalendar + EMR

    01

    Tell us about your clinic

    Branches, channels, call and message volumes, and the systems you use. A short form, business details only.

  2. ProposalFor your clinic

    Vocly Demo Clinic · 3 branches

    • Monthly fee
    • Usage
    • Setup (integration only)

    Pilot results attached

    02

    Receive a tailored proposal

    Written for your setup, with the services you need and nothing you do not. Pilot results included if you ran one.

  3. Demo call · 30 min
    MonTueWedThuFri

    Wed 10:30 · agenda

    • Where calls are missed today
    • Your after-hours gap
    • The proposal, line by line

    03

    30-minute demo call

    We walk through where calls and messages are being missed today and how the proposal covers them.

Included

What every plan includes

  • The agents in your proposal: inbound, after-hours, chat, reminders and recall
  • The Omnichannel Shared Inbox for your team
  • Arabic and English, including Gulf dialects
  • Knowledge base set up from your clinic's information
  • Dashboard, transcripts, summaries and reporting
  • AI disclosure, human on request and the 998 protocol
  • UAE hosting, HBAA and DPA
  • Onboarding and ongoing support
What changes the price

Four things decide your proposal

Your proposal · what moves itWritten for you

  • Branches

    1Group

  • Channels

    VoiceEvery channel

  • Volume

    QuietBusy

  • Integrations

    NoneEMR + CRM

Setup fee only when an integration is needed

  1. 01BranchesEach branch has its own hours, numbers, inbox and knowledge. More branches, more configuration.
  2. 02ChannelsVoice only, or voice plus WhatsApp, Instagram, TikTok, web chat, email and SMS.
  3. 03VolumeCall minutes and message volume make up the usage part of the fee.
  4. 04IntegrationsA setup fee applies only when we connect to your clinic system, calendar or CRM.
Tailored proposal

Get your tailored proposal

A short form, business details only. We reply within one working day with your proposal and a time for the demo call.

Services of interest

Business details only. Please do not include patient information.

FAQ

About pricing

Is there a pilot?

Yes. The 7-day After-Hours pilot answers your line from closing to opening, through weekends and public holidays. A 7-day pilot period before any proposal, no commitment, and an ROI audit at the end.

How is billing structured?

A monthly fee plus usage, with a setup fee only when an integration is needed. Your proposal sets out each part and the billing schedule.

Why is pricing custom?

Two clinics rarely need the same thing. A single-branch clinic with voice only and a group with six branches and every channel would both overpay on a fixed plan. The proposal is written for your setup.

How long are the contracts?

The term is set out in your proposal. Ask us on the demo call and we will explain the options.

What is your refund policy?

Ask us. It depends on the plan and the term, and we will set it out in writing in your proposal.

Is there a setup fee if we do not need an integration?

No. Without an integration you pay the monthly fee and usage only.
7 days · no IT disruption

Start with a 7-day pilot.

Seven nights on your after-hours line. No IT disruption, and an ROI audit at the end.

Start a 7-day pilotRequest a demo
Period
7 days
Pilot
After-Hours
Covers
Nights, weekends, holidays
Ends with
ROI audit