Reply to the DM before they message the next clinic.
Demand in aesthetics starts in Instagram and WhatsApp. Vocly AI replies in seconds in Arabic and English, qualifies the enquiry, books the consultation and tells you which campaign it came from.
Aesthetics & dermatology · sample conversationRSReem S. · from the laser campaign story
السلام عليكم، كم جلسة أحتاج لليزر؟ وعندكم مواعيد هالأسبوع؟
Vocly AI
وعليكم السلام، معك المساعد الذكي للعيادة. عدد الجلسات يحدده الطبيب في الاستشارة. عندنا الخميس الساعة ٤ متاح، أحجز لك؟
Vocly AI replied first · 00:00:05
تمام احجزي
Booked · Thu 16:00 · source: laser campaign
- First reply in seconds on Instagram, WhatsApp and web chat
- Qualification questions in your clinic's words
- Every booking attributed to its source
Where calls and messages slip today
What changes when every patient gets an answer
- Enquiries
- Qualified
- Booked
- Attended
Source kept on every card, from first DM to attended visit
- 01Speed to leadThe first reply arrives in seconds, while the patient is still on the app.
- 02Qualified, not just answeredTreatment, area, budget band if you want it, and preferred branch, captured before the handoff.
- 03Campaigns you can measureEnquiries, bookings and attended visits per source, not just clicks.
- 04Treatment series keptSecond and third sessions confirmed by reminder, so the course is completed.
Powered by core features
An Instagram DM to a booked consultation, in Arabic
A patient asks about laser hair removal from a story. The chat assistant agent replies first, answers from your clinic's information and books the consultation.
كم جلسة أحتاج لليزر؟ وعندكم مواعيد هالأسبوع؟
عندنا الخميس الساعة ٤ متاح، أحجز لك؟
تمام احجزي
- New
- Qualified
- Booked
- Attended
- Replies on Instagram, WhatsApp and web chat
- Your team can take over with one click
- The booking is tagged with the campaign
كم جلسة أحتاج لليزر؟ وعندكم مواعيد هالأسبوع؟
عندنا الخميس الساعة ٤ متاح، أحجز لك؟
تمام احجزي
- New
- Qualified
- Booked
- Attended
When the campaign lands, the queue does not
Every enquiry from the campaign lands in one Shared Inbox, answered first by Vocly AI and visible to the team with the source attached.
Every DM answered first by Vocly AI · the team takes the qualified ones
- Collision detection so two staff never reply twice
- Routing by treatment or branch
- Leads move from enquiry to attended on the pipeline
Every DM answered first by Vocly AI · the team takes the qualified ones
The workflows it runs
What sits underneath
Lead pipeline
New enquiry, qualified, booked, reminded, attended, with the source on every card.
Approved answers only
Treatment information comes from your knowledge base. No medical advice, ever.
Shared Inbox with Copilot
Inbox Copilot drafts bilingual replies for staff, retrieves policies and flags urgent messages.
Questions from aesthetics & dermatology
Can it reply to Instagram comments and DMs?
Will it give treatment advice?
Can we see which campaign brought the booking?
Can it quote prices?
Is there a pilot for an aesthetic clinic?
Read next
Start with a 7-day pilot.
Seven nights on your after-hours line. No IT disruption, and an ROI audit at the end.
- Period
- 7 days
- Pilot
- After-Hours
- Covers
- Nights, weekends, holidays
- Ends with
- ROI audit
# 7-day pilot period period: 7 days pilot: After-Hours # voice: nights, weekends, holidays timeline: day 0 setup no IT project day 1-7 live AI disclosed on every call day 8 roi audit answered · captured · recovered rules: disclosure, human on request, 998, no medical advice