From enquiry to attended patient, with the source on every booking.
Capture every enquiry from ads, WhatsApp and calls, reply in seconds, qualify it in your clinic's words, book it, remind it, and see which source paid for it.
New2
Booked2
+2 stagesContacted · Won
Source carried from first message to booking and attendance
- Pipeline and CRM inside VoclyAI
- Sync to HubSpot, Zoho and others, if you want it
- Reporting per branch, per source and per service
One pipeline, six stages
Every lead moves through the same stages, whether it started as an Instagram comment or a missed call.
- New enquiry
Captured from any channel with its source.
- Qualified
Service, branch, insurance and timing confirmed.
- Booked
Into your calendar, or a verified request for the desk.
- Reminded
Confirmed by call or WhatsApp before the visit.
- Attended
Marked when the patient arrives.
- Reactivate
Recalled when due, or contacted again if they never booked.
Speed to lead
The first reply in seconds, on every channel
A lead that waits loses interest. The chat assistant agent answers the moment the enquiry arrives, asks your qualification questions in your clinic's words, and offers a slot.
Vocly AI · 00:00:06
Lead qualified · source captured
- Qualification questions you write
- Answers in Arabic or English
- Source, campaign and service captured on the lead
Vocly AI · 00:00:06
Lead qualified · source captured
Handle the campaign rush. Bring back the leads that went quiet.
- How much is a Hollywood smile?Replied 6s
- Price for whitening plsReplied 4s
- Can I come this Saturday?Replied 5s
Every comment and DM gets a reply
When an Instagram, TikTok or WhatsApp campaign goes live, hundreds of comments and DMs can arrive in a day. Each one gets a reply and a lead card with the source, so none are lost in the notifications.
Hi Sara, the implant consult you asked about in May has an opening on Wednesday 17:00. Shall I book it?
Yes, Wednesday works
Booked · moved to Booked
Quiet leads, contacted again
Dormant patients and old leads are contacted again by phone or WhatsApp, with your current offer and an open slot. Replies land in the shared inbox; bookings move along the pipeline.
Hundreds of leads a day from campaigns, first replies in minutes or hours, no source on the booking.
Pipeline and reporting
Attribution the owner can read
Leads, bookings and attendance per branch, per source and per service. The owner sees which campaign filled the chair, not just which one got clicks.
| Source | Top service | Leads | Booked |
|---|---|---|---|
| Instagram ads | Hollywood smile | 82 | 31 |
| WhatsApp click-to-chat | Implant consult | 64 | 27 |
| Google calls | Emergency visit | 40 | 22 |
| Website chat | Hygiene | 35 | 14 |
| TikTok comments | Whitening | 28 | 8 |
Sample data
Work inside VoclyAI, or sync to your CRM
New 2
Qualified 1
Booked 2
Pipeline and CRM included
Contacts, leads, stages, tasks and notes live next to the conversations. No separate tool is needed to run the pipeline.
HubSpot, Zoho and others
If your marketing team already works in a CRM, leads, stages and outcomes sync to it through its API and webhooks.
About lead management
Do we need a separate CRM?
Which lead sources can it capture?
How fast is the first reply?
Can we see which campaign produced a booking?
What about old leads that never booked?
Start with a 7-day pilot.
Seven nights on your after-hours line. No IT disruption, and an ROI audit at the end.
- Period
- 7 days
- Pilot
- After-Hours
- Covers
- Nights, weekends, holidays
- Ends with
- ROI audit
# 7-day pilot period period: 7 days pilot: After-Hours # voice: nights, weekends, holidays timeline: day 0 setup no IT project day 1-7 live AI disclosed on every call day 8 roi audit answered · captured · recovered rules: disclosure, human on request, 998, no medical advice