Release logv2026.11.09
- Releases
- 5
- Since
- Sep 2026
- Latest
- 9 November
September
PortalOctober
VoicesNovember
ChannelsAgentsWebsite
Changelog
What shipped, newest first
Channels, voices, portal features and agents. Short notes, with a link to the longer post where there is one.
- v2026.11.09Latest
Omnichannel Shared Inbox opens to existing clients
WhatsApp, Instagram, TikTok, website chat and email, plus phone, in one queue for the team. A translation now appears under each incoming message.
- v2026.11.04
Sharif Eye Center after-hours agent goes live
An Arabic and English after-hours line for an eye centre in Dubai, with a morning callback list for the team.
- v2026.11
Month only
ROI calculator and a new website
A calculator for the revenue at stake from missed calls, closed hours and no-shows, using your clinic's own numbers. The Trust Center, FAQs and guides launched alongside it.
- v2026.10
Month only
Arabic voice improvements
Arabic voice quality improved, with tuning for Lebanese and Gulf dialects so the agent sounds natural to more callers.
VoicesArabic - v2026.09
Month only
SameDay Dental pilot and the client portal
The first client pilot, on a dental clinic's after-hours line. The client portal shipped with it: dashboard, call history, tasks and doctor availability.
7 days · no IT disruption
Start with a 7-day pilot.
Seven nights on your after-hours line. No IT disruption, and an ROI audit at the end.
- Period
- 7 days
- Pilot
- After-Hours
- Covers
- Nights, weekends, holidays
- Ends with
- ROI audit
voclyai / pilot-plan.md
# 7-day pilot period period: 7 days pilot: After-Hours # voice: nights, weekends, holidays timeline: day 0 setup no IT project day 1-7 live AI disclosed on every call day 8 roi audit answered · captured · recovered rules: disclosure, human on request, 998, no medical advice