Data & compliance

Will VoclyAI sign a data processing agreement and share its privacy policy and terms?

TL;DR

Yes. Clients sign the Terms and Conditions, a Data Processing Addendum and a Health Business Associate Agreement (HBAA), alongside the Privacy Policy. The HBAA and DPA are signed before go-live. Your clinic is the data controller and VoclyAI is the processor.

Where the data goes3 steps

1
A patient calls or writes
2
Processed in the UAE
UAE data centre
3
Your portal, your rules
Controller: clinicAudit log

1A patient calls or writes
2Processed in the UAE
UAE data centre
3Your portal, your rules
Controller: clinicAudit log

The full answer

The Terms, Privacy policy and AI transparency statement are public. The DPA and HBAA are provided on request for your legal team to review.

UAE law governs, with the courts of Dubai having jurisdiction.

More in Data & compliance

Last reviewed 11 November 2026. Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

7 days · no IT disruption

Have the rest of your questions answered on a call.

A 30-minute demo call that includes an audit of your missed calls: where calls and messages are missed today, and what a pilot would measure.

Request a demo Start a 7-day pilot

Period: 7 days
Pilot: After-Hours
Covers: Nights, weekends, holidays
Ends with: ROI audit

voclyai / pilot-plan.md

# 7-day pilot period
period: 7 days
pilot:  After-Hours   # voice: nights, weekends, holidays
timeline:
  day 0   setup       no IT project
  day 1-7 live        AI disclosed on every call
  day 8   roi audit   answered · captured · recovered
rules: disclosure, human on request, 998, no medical advice