TL;DR
Each call produces a transcript, an AI summary and the structured fields you choose, such as name, mobile, service, preferred doctor and day, callback requests and reasons for not booking. Recordings are made only if your clinic enables them. Everything appears in your VoclyAI portal.
The full answer
The fields are agreed with you before go-live. A dental clinic might capture treatment type and whether the patient is in pain; an aesthetics clinic might capture the treatment of interest and how the patient heard about you.
The data sits in the portal on UAE hosted infrastructure, with role-based access and audit logs. Where your clinic system is connected, the booking goes into your calendar; otherwise your team works the verified request from the portal.
Your clinic owns the data and can export it. See what data is stored.
Also asked as
- Can we choose which data is extracted from each call?
- Do I get recordings, transcripts and summaries?
- What does the AI do after a call?
More in Reports & portal
Last reviewed . Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.