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How it works

What AI technology is VoclyAI built on? Is it your own model?

TL;DR

VoclyAI combines large language models with its own conversational logic, safety guardrails and escalation rules, tuned for clinic calls in Arabic and English. Data is UAE hosted, and your data is not used to train models without your explicit authorisation.

What happens on a call4 steps
  1. 1

    Greeting, with AI disclosure

    Vocly Demo Clinic, I am an AI assistant. How can I help?

  2. 2

    Books the slot

    Check-up · Dr. Rana

    Thursday · 16:00

  3. 3

    Reads it back

    Thursday at 16:00 with Dr. Rana. Correct?

    Caller confirmed
  4. 4

    Logged in the portal

    Lina K. · check-upBooked

The full answer

The parts that matter to a clinic are ours: the call flows, the safety rules, the knowledge base, the handoff and the portal. The underlying model components are chosen for quality and speed and can change as better ones appear.

Subprocessor details are shared with clients under a confidentiality agreement. Ask us on the demo call.

Also asked as

  • Did you build your own language model?
  • Which voice platform do you use?

More in How it works

Last reviewed . Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

7 days · no IT disruption

Have the rest of your questions answered on a call.

A 30-minute demo call that includes an audit of your missed calls: where calls and messages are missed today, and what a pilot would measure.

Request a demoStart a 7-day pilot
Period
7 days
Pilot
After-Hours
Covers
Nights, weekends, holidays
Ends with
ROI audit