What support and training do we get during and after go-live?

TL;DR

VoclyAI handles setup: building the agent, loading your knowledge and testing every flow with your team. Your front desk, call-centre and IT staff get training sessions and written guides. After launch, our team handles configuration changes, updates and new-staff training.

What happens on a call4 steps

1
Greeting, with AI disclosure
Vocly Demo Clinic, I am an AI assistant. How can I help?
2
Books the slot
Check-up · Dr. Rana
Thursday · 16:00
3
Reads it back
Thursday at 16:00 with Dr. Rana. Correct?
Caller confirmed
4
Logged in the portal
Lina K. · check-upBooked

1Greeting, with AI disclosure
Vocly Demo Clinic, I am an AI assistant. How can I help?
2Books the slot
Check-up · Dr. Rana
Thursday · 16:00
3Reads it back
Thursday at 16:00 with Dr. Rana. Correct?
Caller confirmed
4Logged in the portal
Lina K. · check-upBooked

The full answer

You get one contact channel with our team in Dubai by WhatsApp, phone or email. Ask us on the demo call about support hours for your plan.

Also asked as

Do staff need special training?
Is the portal easy to use?

More in How it works

Last reviewed 11 November 2026. Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

# 7-day pilot period period: 7 days pilot: After-Hours # voice: nights, weekends, holidays timeline: day 0 setup no IT project day 1-7 live AI disclosed on every call day 8 roi audit answered · captured · recovered rules: disclosure, human on request, 998, no medical advice

What support and training do we get during and after go-live?

The full answer

Also asked as

More in How it works

Have the rest of your questions answered on a call.