By specialty

What if a caller asks for a doctor, service or location the clinic does not have?

TL;DR

The agent does not just turn the caller away. If the doctor is not at your clinic, it says so and offers doctors in the right department. If the service is not offered, it asks whether they need something you do provide. It never invents availability.

The full answer

A caller asking a dental clinic for orthodontics it does not offer hears that plainly, then the services you do offer. A caller who wanted another branch hears where your clinic is.

These calls are logged, so you can see demand for services you do not offer yet.

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Last reviewed 11 November 2026. Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

7 days · no IT disruption

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Period: 7 days
Pilot: After-Hours
Covers: Nights, weekends, holidays
Ends with: ROI audit

voclyai / pilot-plan.md

# 7-day pilot period
period: 7 days
pilot:  After-Hours   # voice: nights, weekends, holidays
timeline:
  day 0   setup       no IT project
  day 1-7 live        AI disclosed on every call
  day 8   roi audit   answered · captured · recovered
rules: disclosure, human on request, 998, no medical advice