Multi-branch

Can VoclyAI be rolled out across a health group's facilities and call centres?

TL;DR

Yes. Groups usually start a 7-day pilot on one facility, then expand in phases across hospitals, clinics and call centres. The agent routes calls to the right department or branch and transfers with full context. Each facility keeps its own hours, doctors and escalation rules.

The full answer

Each branch has its own inbox and reporting, with a group view for management. Role-based access keeps branch staff to their own branch.

See multi-branch groups and hospitals.

More in Multi-branch

Last reviewed 11 November 2026. Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

7 days · no IT disruption

Have the rest of your questions answered on a call.

A 30-minute demo call that includes an audit of your missed calls: where calls and messages are missed today, and what a pilot would measure.

Request a demo Start a 7-day pilot

Period: 7 days
Pilot: After-Hours
Covers: Nights, weekends, holidays
Ends with: ROI audit

voclyai / pilot-plan.md

# 7-day pilot period
period: 7 days
pilot:  After-Hours   # voice: nights, weekends, holidays
timeline:
  day 0   setup       no IT project
  day 1-7 live        AI disclosed on every call
  day 8   roi audit   answered · captured · recovered
rules: disclosure, human on request, 998, no medical advice