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How many calls should we expect after hours?

TL;DR

It varies by specialty, location and how much you advertise, and most clinics underestimate it because after-hours calls go to voicemail and are never counted. Ads keep showing your number after you close. The After-Hours pilot measures your real volume.

The full answer

Dental clinics see evening pain calls. Eye care centres see late LASIK and cataract enquiries. Aesthetics clinics see a surge of messages at night after social posts. Pediatric clinics get parents calling after work.

Your phone system logs show missed calls by hour. Our guide how to count your missed calls gives a one-week method, and the blackout calculator shows how many hours a week you are closed.

Last reviewed . Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

7 days · no IT disruption

Have the rest of your questions answered on a call.

A 30-minute demo call that includes an audit of your missed calls: where calls and messages are missed today, and what a pilot would measure.

Period
7 days
Pilot
After-Hours
Covers
Nights, weekends, holidays
Ends with
ROI audit