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Reports & portal

Can we see our usage and charges in the portal?

TL;DR

The portal shows the activity your usage is based on: every call and conversation, with its length and outcome. The pilot period is included before any proposal. How usage and charges are reported for a live service is set out in your proposal.

The full answer

Because every call is logged with its duration, you can check activity against your proposal at any time.

The exact billing view for your account is shown on a portal walkthrough. Ask us on the demo call.

Also asked as

  • How are we billed during the pilot?

Last reviewed . Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

7 days · no IT disruption

Have the rest of your questions answered on a call.

A 30-minute demo call that includes an audit of your missed calls: where calls and messages are missed today, and what a pilot would measure.

Period
7 days
Pilot
After-Hours
Covers
Nights, weekends, holidays
Ends with
ROI audit