Integrations

Do you support older PRI lines or transfer to an extension, or do we need SIP?

TL;DR

The standard connection is a SIP trunk or SIP line. If your clinic or hospital runs older PRI lines, an in-house call-centre system, or wants calls passed by extension or IP transfer, our telephony team reviews your set-up first and recommends a route.

The full answer

Older lines can often be bridged with a gateway, or your provider can add a SIP service beside them. Transfers back to an extension or department depend on what your phone system supports.

Nothing changes on your lines until your IT team has approved the plan. Ask us on the demo call with a short description of your set-up.

More in Integrations

Last reviewed 11 November 2026. Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

7 days · no IT disruption

Have the rest of your questions answered on a call.

A 30-minute demo call that includes an audit of your missed calls: where calls and messages are missed today, and what a pilot would measure.

Request a demo Start a 7-day pilot

Period: 7 days
Pilot: After-Hours
Covers: Nights, weekends, holidays
Ends with: ROI audit

voclyai / pilot-plan.md

# 7-day pilot period
period: 7 days
pilot:  After-Hours   # voice: nights, weekends, holidays
timeline:
  day 0   setup       no IT project
  day 1-7 live        AI disclosed on every call
  day 8   roi audit   answered · captured · recovered
rules: disclosure, human on request, 998, no medical advice