TL;DR
VoclyAI answers your existing clinic number. Your phone system or telecom provider sends calls to Vocly AI through a SIP trunk or call forwarding, all day or only after hours. Most modern phone systems that can create a SIP trunk need no new hardware.
The full answer
Patients keep calling the number they already know. Your phone system decides when calls go to Vocly AI: after closing, when the line is busy, or around the clock. You stay the legal owner of the number, and calls route through licensed telecom partners in the UAE.
- A SIP trunk is a phone line delivered over the internet. Your telecom provider can supply one.
- If your phone system can create a SIP trunk, it usually connects without new equipment.
- If it cannot, call forwarding or a small gateway at the clinic are the usual routes.
Our team reviews your set-up and guides your IT person through the change. The After-Hours pilot is designed to run with no IT disruption. Send us your current phone set-up and we will confirm the route on the demo call.
Also asked as
- What is a SIP trunk and how do we get one?
- Which phone systems are supported?
- Do we need a PBX or special hardware?
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Last reviewed . Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.