TL;DR
Yes. The reminder and recall agent places appointment reminders and confirmations, no-show recovery calls, fast follow-up on new enquiries and recalls of past patients. Retry rules and WhatsApp fallbacks are set per clinic.
- 1
Reminder goes out
Reminder: your check-up is tomorrow at 10:00 at Vocly Demo Clinic.
- 2
Patient taps a reply
ConfirmReschedule - 3
Freed slot refilled
Offered to the waitlistFilled
The full answer
- Reminders and confirmations before appointments, at the points your clinic chooses
- No-show recovery: a call to patients who missed a visit, offering a new slot
- Speed to lead: a call to people who filled in a form or enquired online
- Recall and reactivation: past patients who are due for a check-up or follow-up
You set how many attempts it makes, at what intervals, and whether an unanswered call falls back to a WhatsApp message. Every outbound call opens with the AI disclosure, and the patient can ask for a person.
Volumes, list sources and consent records are agreed with you before any campaign runs. Ask us on the demo call. See the reminder and recall agent.
Also asked as
- Is it inbound only, or also outbound?
- Can it call a large list of numbers each week?
- How often does it retry a lead that does not answer?
More in Outbound & reminders
Last reviewed . Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.