TL;DR
No. We do not touch a working integration without your approval. Whether VoclyAI runs on a separate number, or sits in front of your current bot as the conversational layer, is checked with your IT team case by case before anything changes.
The full answer
Many clinics already send automated reports or booking messages from their clinic system. Those can keep running. We map what your current bot does before we propose anything.
If the best route is to move the number into the shared inbox, we plan the switch with you so patients see no gap. Ask us on the demo call.
More in Integrations
Last reviewed . Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.