What does the pilot include and exclude?

TL;DR

The After-Hours pilot answers inbound calls through nights and weekends, answers questions from your clinic's information, captures verified requests and leaves your team a morning handoff. Inbox Copilot, outbound campaigns and new integrations come after the pilot.

How the 7-day pilot runs3 steps

1
Setup, no IT project
Call forwardingClinic knowledgeTest line
2
Seven nights live
After-hours calls answered
3
ROI audit at the end
Calls answeredPatients capturedRevenue recovered

1Setup, no IT project
Call forwardingClinic knowledgeTest line
2Seven nights live
After-hours calls answered
3ROI audit at the end
Calls answeredPatients capturedRevenue recovered

The full answer

Included: inbound calls when you are closed, answers from your clinic's information, verified requests, urgent cases routed to your on-call contact
Included: a morning handoff for your team and an ROI audit at the end
Not included: Inbox Copilot, outbound reminder campaigns, new integrations with your clinic system

The pilot measures the calls you miss today when the clinic is closed. Everything else is scoped in your proposal after the audit.

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Last reviewed 11 November 2026. Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

# 7-day pilot period period: 7 days pilot: After-Hours # voice: nights, weekends, holidays timeline: day 0 setup no IT project day 1-7 live AI disclosed on every call day 8 roi audit answered · captured · recovered rules: disclosure, human on request, 998, no medical advice

What does the pilot include and exclude?

The full answer

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More in Pricing & pilot

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