Skip to content
Arabic & languages

Can background noise or ambient audio be adjusted?

TL;DR

Yes. The agent can play a soft ambient sound, such as a quiet office, so calls feel less like dead air. If your team or patients find it distracting, it can be lowered or removed. Tell us after your first test calls.

The full answer

Noise on the caller's side, such as traffic, is handled by the speech recognition. Very noisy calls may need a repeat, and the agent asks politely.

Last reviewed . Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

7 days · no IT disruption

Have the rest of your questions answered on a call.

A 30-minute demo call that includes an audit of your missed calls: where calls and messages are missed today, and what a pilot would measure.

Period
7 days
Pilot
After-Hours
Covers
Nights, weekends, holidays
Ends with
ROI audit