What do you need from us to build and launch the agent?

TL;DR

We build your agent from how your front desk already works. We need your call-handling SOPs and FAQs, services, doctors and specialties, locations and hours, insurance guidance, and your complaint and emergency policies. Sample calls help but are not required.

How the 7-day pilot runs3 steps

1
Setup, no IT project
Call forwardingClinic knowledgeTest line
2
Seven nights live
After-hours calls answered
3
ROI audit at the end
Calls answeredPatients capturedRevenue recovered

1Setup, no IT project
Call forwardingClinic knowledgeTest line
2Seven nights live
After-hours calls answered
3ROI audit at the end
Calls answeredPatients capturedRevenue recovered

The full answer

SOPs and common questions
Services, and what may be said about prices
Doctors, specialties and availability
Locations, hours and holidays
Accepted insurers and networks
Complaint, escalation and emergency policies
Access to route your phone line or channels

We send onboarding templates so nobody writes from scratch.

Also asked as

What information do you need to onboard?
Do you need sample calls to train the AI?
What do we need to start onboarding?

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Last reviewed 11 November 2026. Answers describe the service as it ships today; anything specific to your clinic is confirmed on the demo call.

# 7-day pilot period period: 7 days pilot: After-Hours # voice: nights, weekends, holidays timeline: day 0 setup no IT project day 1-7 live AI disclosed on every call day 8 roi audit answered · captured · recovered rules: disclosure, human on request, 998, no medical advice

What do you need from us to build and launch the agent?

The full answer

Also asked as

More in Pricing & pilot

Have the rest of your questions answered on a call.